TS Download
- Try to retain client from download.
- If not retained (After L3 call too), Prepare a download checklist.
- Prepare a download checklist from ERP Screen(Services --> Download --> New Checklist)
- The same would be Reviewed by Immediate CCM/BM.
- Then the case would be reviewed by HOD/ZM.
- Final review will be done by Gaurav Sharma & team
- Final download will be done by TS-Team.
- After download, Inform the same to client.
- Close the concern.