• Refund will be initiated only after supplier requests IndiaMART to refund via Email/Call.
• Open account ticket in concerned supplier's STS for refund along with NEFT Details and Scan-Copy of one Cancelled Cheque
• Communicate the same to Supplier/CC/Sales and inform them to wait for 2-weeks along with contact details of concerned account manager.
• Once refund confirmation received from accounts department, Inform the same to client.

Note:- Fraud tag will be remove only for 5 days to complete the refund process.