Card Issued bank is not available/Listed.

• Ask client to make payment through any listed bank account if any of account is available.
• If Not, Ask client to make a payment through NEFT/Cheque or any other mode available.

Payment Deducted but message showing payment failure.

• Check the receipt id generated in ERP?
• If Yes, Then inform to client that payment has been received and services will be activated soon(share the exact time after confirming from pay@indiamart.com team)
• If Not, Ask client for the Current Bank statement copy.
• Forward it to Payment team (pay@indiamart.com)/ Harsh Vardhan Mashta.
• After issue resolution, Inform it to client.
• Close the concern.