Domain Details

• If client requested for domain details.
• Forward the same request to Domain team(domains@indiamart.com).
• After confirmation from domain team, Inform the same to client.
• Close the Concern.

Domain Expiry

For External Domain

• Educate client to co-ordinate with the vender for renewal.

For Internal Domain:

• If request raised within 15 days of domain expiry
• Request client for the domain renew amount to extend the service.
• If request raised after 15 days of domain expiry.
• First we check with help of domain team(domains@indiamart.com) if domain is available with us or not?
• If Yes, Then ask client to pay full payment to book the same domain.
• If No, We can not provide the same domain and service will be stopped.
• Inform the same to client.
• Close the concern.

Domain Not Working

• If domain has been expired then follow the domain expiry guidelines.
• If there is any technical issue then forward it to (nas@indiamart.com) and (Domains@indiamart.com).
• After resolution from NAS and Domain team.
• Inform the same to client.
• Close the concern.

If Service running on external domain and expired.

• Request client to renew his domain with his vendor.
• If Client is not renewing, Company will be Tempblock.
• After 15 days case will be download.