Advance taken by the supplier but material not dispatched within agreed timelines and supplier stopped responding the buyer:-

Conflict team try to settle these cases amicably if buyer provided all the required documents regarding the deal done with supplier

If buyer fail to provide documents:-

  • We close the issue after ascertaining the validity of buyers claim from supplier (through written explanation), supplier is requested to comply with the supply of agreed goods / service.

If supplier fails to comply/resolve the issue:-

  • We remove his listing from the IndiaMART under Negative Tag until buyer provide us satisfaction feedback.

Note: When conflict team recommend to download supplier's listing, same time they also request to Temp. Block the Services.

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